The people at The Jacket Maker are so nice that I thought their emails to me, asking to measure myself so that I receive a perfect fit and various updates, were spam. The jacket is perfect and the price was...

The people at The Jacket Maker are so nice that I thought their emails to me, asking to measure myself so that I receive a perfect fit and various updates, were spam. The jacket is perfect and the price was right. I am extremely happy.

My experience with The Jacket Maker was great. Simply put, I ordered a jacket which I was not completely happy with and they replaced it shortly after I wrote a review. I didn't even contact The Jacket Maker again to...

My experience with The Jacket Maker was great. Simply put, I ordered a jacket which I was not completely happy with and they replaced it shortly after I wrote a review. I didn't even contact The Jacket Maker again to request a return. I wrote a review for the "Men's Mystical Black Leather Jacket" which stated that I was not completely satisfied because of a few things I notice with the jacket that I didn't quite like. I wrote that review and went on regularly just thinking that this was the end of my purchase and I accepted the flaws I found, but then about a day later I was e-mailed about my review because the company was unhappy that I was unhappy. I sent a few pictures of what I didn't like and without any further questions, a prepaid return label was sent along with a new replacement jacket that fixed previous complaints. This has by far been the best experience I have had with customer service from any company. I'll definitely be buying from here again to add new items to my collection. Great quality and great customer service!