Rating Summary

Each of our reviews is from a customer who purchased one of our product.

5 Stars

269

4 Stars

25

3 Stars

1

2 Stars

1

1 Stars

4

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Liam

Wow, where to start. Initially, I was pretty skeptical about ordering from this site. I'd never heard of them before and the only reviews I could find were on the website itself. After quite a bit of deliberation, I decided to take a chance and order myself a custom jacket. From the very beginning, customer service was excellent, and the employee responsible for designing my jacket was extremely friendly and helpful. Almost every email I sent was replied to within 24 hours. After finally settling on a design for my jacket, I handed over the cash and prayed that their craftsmanship and quality matched their amazing customer service. I needn't have worried. After my jacket shipped, it only took 4 days for it to arrive at my doorstep. 4 days! I opened the well-wrapped package and was delighted with the beautiful leather jacket which lay within. The jacket fits me like a glove and the quality of the leather is superb. I will definitely buy another jacket from them sometime in the future. If you're thinking of ordering a leather jacket online, “TheJacketMaker” is the best option out there.

James Wilson

I ordered a huntsman coat with made to measure details for my son who is tall and slim . The item came in a Few weeks , only a couple of days after being informed via email that it had been despatched . The quality and fit of the item are superb , it fits exactly as hoped ( we added a little bit to the measurements as it is lined and to allow for a range of clothing to be worn underneath)!. The coat design is detailed and the materials are of a great quality. My son is over the moon with an item that he will have years of wear out of . Cannot recommend more highly .

Micah Henley

I was finally able to wear my jacket to a convention during the weekend. It exceeded all my expectations. Awesome quality product. In Nashville during spring it can get insanely hot and the biggest concern was the heat and wearing a full leather coat in a crowd but it was never an issue. Customer service was amazing. They worked with me through some issues that kept coming up during hard times and I'll forever be grateful for it. This team delivered in ways that you would think were never found in any customer service job. I look forward to many more convention appearances and a long life with my product.

Evan

Very happy with my coat. The design process was well handled (I'd never done anything like this before, so there was lots of back and forth). The coat is well made. I am very happy.

tisdell07

I received the jacket yesterday and it is awesome!!!! It looks just like the picture and the details are amazing...we haven't given it to our boss yet to make sure it fits but once its tried on I will give another review....the shipping was very Fast it actually came rather quickly

dpanthergirl

Shipped quickly and is great quality. Fantastic experience!!!

brian elliot

Great communication, wonderful seller. The jacket is very high quality leather. I highly recommend the Jacket Maker!

precila ramos

I have never reviewed anything ... Ever. But i just had to review the jacket i ordered here. First of all, they were super helpful and answered all my questions right away, not to mention that they created a new listing just for my order. Now about the jacket, The picture does not even do this jacket justice. It is Awesome!! I was sooo excited when i received the jacket, i could not wait for my son's birthday so we could give it to him. Thank you the jacket maker! He loved it!

Joel

Hi! I just received today this jacket, the communication between "The Jacket Maker" and me was really good, I live in France and the shipment was fast! The jacket looks awesome, fits perfectly (They make sure of that with some additional mail questions) really good quality, nice details, and I love a lot how it looks while I'm wearing it! I highly recommend The Jacket Maker and I hope that I'm buying more of your stuff soon! Thank You very much!

Christian

This jacket is a real masterpiece. Great material, wonderful color. The jacket looks even better in reality than on the pictures. Surely I will order some jackets here again. I am really happy!

Lanceeeee

At First, I was skeptical about the quality and fit. However, the shipping was super fast, As for the jacket, the fit was great and the quality is great too, just like the picture!