Customer Reviews

Our client LOVED this jacket. It fit him perfectly and very reasonably priced for the excellent quality.

Was chuffed to bits when this arrived . Lovely quality and craftsmanship

The company made me custom winter coat based off of one I had previously owned for over 10 years. I am overall very satisfied with the coat and the customer service I received. The price seemed fair if not a bit less than I expected. I would recommend this company based off my experience. While I have not had an opportunity to really wear the coat yet. I genuinely believe the workmanship and material appears to be of excellent quality. All of the functional details discussed were captured perfectly. With the understanding that I had a very specific design and fit in mind. My only criticism would be that the communication between the designer and I could had been more cohesive. While I don't know if there is a "good way" to design a custom coat "remotely", I did spend a fair amount of time attempting to articulate fitment related information to the designer via email and pictures. I felt that initially and after the fact It was very challenging to describe fitment and related issues beyond standard measurements. I felt a phone call or some other alternative would had made things easier. Overall I think it was a difficult problem with no great solution for both parties but we worked though it and now I have an awesome coat.

I could not be happier with quality and the look.my custom jacket fits perfectly.

The knee section wasn’t exactly 1:1 to the photo but overall the pants are good quality

Very good quality.

So far I like it. Great feel to it.Usually the zipper on the front goes on the right side instead of the left for men but that will work too.

Color was a little lighter than the picture shows but still the nicest jacket Iv ever had. Little snug so I hope it stretches a little(maybe I should have got measured and ordered to size) . Made with amazing quality

Great work team, I am loving the fit. I was apprehensive about the custom size but it’s fitting like a charm. Good job

It wasn't a perfect fit, but this could happen when you interpret and do your own measurements. Style and color exactly what I wanted. There were smeared print on a couple of spots, but thanks to location (collar) and design it will be hard to notice.

Custom order. Fits great, looks well made. Only response time could be better. For a custom order with so many decisions, 1 email reply a day makes it quite a slow process.

Excellent fit from the measurements asked for. Great quality material & construction. Great price. Would order again. Still may.

Blue is my favourite color i saw a blue leather leather jacket in a family owned menswear shop where i shopped for 50 years .The buisness has now closed down .I looked @ a blue leather jacket they had in there shop many times but never got to buy one.The shop sold Top high end Quality mens wear .i regretted not buying this particular color leather jacket and haven't seen one since.i look forward to many years of wearing this jacket .i absoulitty love it ,its the perfect fit and the Quality of the Leather is excellent .

Great staff and great product. Love the leather. Also very understating staff. Were able to get me the jacket I wanted.

The customer service was outstanding. I sent custom measurements for my jacket but made an error on sleeve length . The production team caught my error and contacted me to send the correct measurements, thus saving my order. It fits perfectly!

Very nice quality! The staff was amazing, very kind and understanding. I love the quality of leather.

I bought the army brown duster and just received it the other day. I asked to modify the duster by having it made without the back pockets and the print on the shoulders. The Jacket Maker was able to do this for me no problem. My only issue (which is minor) is that the shoulder flaps were cut and seamed differently than what was pictured. This wasn’t a big deal but perhaps I would have asked for another alteration had I known. I’m happy with my purchase none the less.

Great Experience!! Bought 2 custom jackets and they are perfect and did not take long to get, especially for custom work. VERY HAPPY

Worked very well, model likes, I will wear it with pleasure. I recommend it

Ordered a custom jacket, sent in pictures and they nailed it! Very happy with the customer service and very happy with my new jacket. Will be ordering from The Jacket Maker again.

Wow- this jacket is phenomenal! I expected to be satisfied because the customer service was exceptional throughout the entire process: prompt responses to queries, thorough collection of measurements, and shipping was five days quicker than predicted. But the jacket itself has amazing workmanship. The lines and the quality is superb. Although my design request was simple - it is well done. I am thrilled with this jacket.

The custom jacket is everything I hoped for

This is a really well-designed and great-fitting jacket. I bought the large - I am 1.90m and about 90Kg and it fits really well. It arrived earlier than expected, and I could see at every point where it was along the line in terms or posting, transit and delivery. The quality is superb and I can only congratulate the Jacketmaker team for doing an excellent job - am really happy with this jacket!! Thanks again

Very professional, kept in touch at all times, great service and jacket fit like a glove.

Overall experience was great, liked that they communicated to get the right size. It took a while to get jacket, but I really liked the end result Only reason not a five star is quality of the leather, but for the price you can't beat a made to order size jacket. This is still a very good jacket and would recommend.

My denim was a very complicated design combining two styles into one. I searched for years and never found it. Shawn at The Jacket Maker handled my detailed description with lots of changes I made. Its a wonder I didn't drive the guy crazy,,ha . The end result was amazing when I opened package. There it was just as I laid out down to the last detail. GREAT JOB WELL DONE and the customer service was friendly and patient with me. Thanks

Loved it! I couldn't take it off once I put it on, it's perfect.

The jacket fited perfectly and finely i found the design i wanted and with cow leather

Excellent experience from start to finish. The design exceeded expectations and made an awesome gift for a special person. The jacket was a surprise gift and did not fit correctly and was replaced without cost. Thank you, Jacket Maker.

nice jacket great fit very good quality very happy thx

I surely can say that the jacket I received is excellent - it fits well, it is nicely cut and carefully stitched together. The leather is supple and the hardware (zippers, buttons and D-rings) is solid enough. The jacket was required to have an inner collar - it turned out to be removable, which was a nice touch. But it's all spoiled by the fact that I didn't get exactly what I ordered, and therefore that one star is missing. The order included a request for two zippered inner pockets with specific measurements (to fit an A5 page) but both inner pockets are standard sized and without any closure. Not a deal-breaker, not worth a return, but also not excellent. The a less clear cut issue is about sleeve length. When arm was measured the sleeve length was requested to be 73 cm (erring on the side of being rather shorter than too long). That was later confirmed when Jacketmaker questioned those 73 cm as being too long. The finished product has about 71 cm. Again - not a major problem, but that 1 cm gap between gloves and sleeve will surely make itself noticed during the winter. And last nagging design flaw. The request asked to replace a fleece hood from original design with a high collar and to add ribbed hems and cuffs. The ribbed hem and cuffs are perfect - thick and in nice fitting brown color, but the high collar still has the black thin fleece as in the pre-customization design. This flaw is partially on me, as the material of the high collar was not specified. If I happen to require another jacket or coat, I'll surely will come back, but I'll also be more careful and specific in my requests.

Love everything about this jacket! The distressed finish gives it so much character. 10/10 recommended purchase.

The fit is great, my only complaint is that the color is a little more muted than in the picture

I ordered this jacket with custom measures. The first one I received was way too big, and the leather too stiff. But due to an excellent customer service I got the jacket remade with softer leather. Now it fits perfectly, and I'm very satisfied.

high quality, fast delivery. I recommend this seller

I ordered this jacket in a custom size and the fitting is perfect. Love the quality of the material!

My first (but certainly not last) jacket, and I LOVE IT!

After adjustments the jacket fits perfectly. love it! very happy indeed

The jacket is amazing. Fits very well. I needed to exchange the size for a larger one.Im 6feet 3 and weigh around 240ish.but it was worth the wait. Great quality I'm very pleased.

the jacket fit perfectly, a pleassant surprise as just about everything about it was custom. a little shiney but that will dim with age. very pleased with the service, delivery and the unusual packaging. thanks

A great way to get exactly what you need. Very nice materials and workmanship.

It is hard to find leather jackets which are fitted well for slender men. So many are oversized. This jacket is a delightful exception to that problem. It is quality leather and the fit is slender and sleek. I'll be ordering more garments from this company in the future.

Fantastic jacket! Love the fit. Love the look. I will definitely be purchasing more styles in the future!

lovely color and style

Custom made option was helpful. Excellent and quality jacket Fits 100% my size

Jacket arrived on time and met my expectations. Very nice initial quality.

I recently received my jacket and I have to say I’m impressed. The leather feels high quality and the jacket fits me perfectly. I’ve received several compliments on it already. I will definitely buy another jacket from here in the future. I’m 6’0” and bought a large in case that helps anyone out.

Unfortunately I Ordered the Wrong Size ( my Fault ) and will be returning it for the Correct Size, it's a Beautiful Quality Coat that I would Recommend

High quality of product and service. I will be happy to paint this6r red leather vest for Alice Cooper. hardrock-artworks

Very well made and with good quality leather. And good customer service. I guessed completely wrong on my size and needed a custom size. They helped me figure out what I needed and made it custom for no extra charge. Now it fits perfectly. Only thing I would change would be their respons time for emails was a little slow, but not enough to drop a star.

My first (but certainly not last) jacket, and I LOVE IT!

Only thing with this jacket that was perhaps disappointing is that the quality of the leather while fine was not quite what I was expecting. It feels a bit stiff and thin. It would be inproved by using a higher quality leather that is not only a bit thicker but put through a better treatment process to retain it’s suppleness.

The coat is slightly different in person to how it appeared online, but if anything it's better :) has lasted well for several years and is still my favourite :)

I am the pickiest person, that hardly ever writes reviews even if i like the product. Stunning! Everything i wanted and more. The quality is there for sure! I chose the custom fit, and it fit like a glove! If i am ever in the market for another jacket, this will be my first stop.

Fits perfectly, and is very good quality. I have yet to wear this a whole lot, but for bow im extremely satisfied.

I've been waiting to buy this coat for 2 years. I finally did, and I am so glad that I did! It looks almost just like Captain Jack Harkness' coat- which is great for Cosplay- but it is also a practical coat as well. There are only two things that I wish it had- I wish it had the belt like the real coat did, and I also wish it had a removable lining inside to make the coat even warmer in the winter. Other than that, great craftsmanship, great customer service!

This jacket was made for my husband, and he loves it more than anything! He wakes up and asks where it is!

Very nice. Exactly what I wanted. Excellent quality and craftsmanship.

I have a couple of leather jackets so I’m going to be relative. The quality of the leather is decent, but it will need an oil treatment. I recommend Chamberlains. I saw a few very small flaws on my own. The only other caveat I noticed is that YOU will need to add an extra inch to the sleeves and waist of your measurements, as they will make it exactly.,

Another great product as this is my second Leather coat from "The Jacket Maker" perfect fit, great quality, exquisite material .. will be ordering a coat for my wife next

Great fit, Great Quality, Great Value this is my second leather I bought from "The Jacket Maker" and I'm 100 percent satisfied yet again , my next order will be a jacket for my wife

This was my first "Made to Measure" jacket order. I normally have the issue of jackets fitting too small around my shoulders or way too big around my waist. I'm 5'4" with a 38" chest in 31" waist. Jacket Maker did an excellent job and the jacket fits beautifully! I feel like I came out of a movie scene when wearing it! The leather is heavy and feels super sturdy. I imagine it'll soften up once I break it in. All zippers have a heavy duty feel. The prices offered by this site are extremely reasonable and look forward to ordering more in the future. Thanks!

Bad-ass coat with a bad-ass vest. Great quality. Love that the coat has inside and outside pockets. Vest has velcro straps for easy putting on and removing and the coat has more intricate belt buckles for closing it up. I highly recommend it.

Ordered it with customized measurements came in fitting perfect and better quality then I expected

Just got my Leather jacket, which I sent in my measurements, Fantastic fit, marvelous materials. this is the second leather coat I ordered from this company and I'm very satisfied

This Jacket fits like a glove and feels great - Outstanding quality

Nice jacket I just ordered the wrong size

Absolutely fantastic service and product. I was in contact with customer service because I was going on a vacation soon for which I wanted to have the jacket and the team made it happen - quick replies and everything went smooth. The jacket fits perfectly and looks amazing. Would highly recommend to a friend.

Made my order approx 10 days ago and just received it. Thank you for such a prompt delivery first of all. The blue colour is slightly brighter than what I expected (I was looking for a dimmer and more subtle blue just like the picture suggested), but it still looks very nice and unique. The thickness is perfectly fine as it is not bulky or too thin, so it is ideal as an outer layer for autumn and spring time. The jacket does not have the wrinkles like it does on the picture, I believe that's something comes with age (that'd be great to have!). And the leather is soft AF (in the best possible way) , very very soft and smooth, very happy with this purchase :)

If I could give my purchase 10 stars out of 5, I totally would. I bought the Furcliff Black Leather Coat, and I struggle to think of the last time I was this happy with a purchase. The coat is extremely stylish, unbelievably warm, the leather is perfect quality, the fur is soft, and it fits me almost completely perfect, which is an extremely hard task with my build. It came beautifully packaged in a nice canvas case, which was a surprise. I will be buying all my jackets for the rest of my life from here.

It took a while to get the jacket, as I did not realize they were making it from scratch, and had not considered the possibility of a back- order. Let me tell you something..... it was WELL worth the wait, and I could not be happier with my purchase!

AWESOME JACKET! Thanks! I ordered another winter Alps jacket here, for Toronto, Canada, customized it with extra insulation for when it's really cold, everyone at The Jacket Maker did an excellent job! thanks :-) Andres

Beautiful vest. Nice soft leather. Fit is exact for the size ordered. Shipped in a reasonable time frame.

The quality of the product sent to me is superb.

This was gift for my husband. He loved soft leather. I recommended to my brother too.

I ordered a beautiful black sheep leather jacket for my husband. Amazing product arrived soon after ordering. The quality is exceptional, and I selected the size based on the size charts. Truly fits my husband like a glove. Highly recommend The Jacket Maker.

Love it. It’s a great fit and it’s amazing quality. Very happy with my purchase.

Perfect fitting

Great jacket fits well nice and thick leather well constructed I'm very impress with quality of this jacket for those who r on the fence wondering if it's the real deal I can tell you these jackets r the real deal and the price point is amazing for the quality of there jacket will definitely be ordering another jacket soon.

This jacket is absolutely beautiful. I measured myself and the specifications came out to be exactly the measurements for the 2XL. I was still a little worried that the coat would be too short for my torso or too short in the arms, but to my surprise it fits like a glove. Soooo happy!!! I happen to be 6’4” 230 lbs. with a 37” arm. Hope this review helps those thinking about buying a jacket from the The Jacket Maker. I will definitely be purchasing a brown coat in the near future.

I was skeptical like some of the other people that wrote reviews. I placed an order for 1 jacket to see the quality of the jackets. After getting the jacket we decided to order 15 additional jackets for our supervisors. Just keep in mind that sizes run smaller. I would recommend to provide your measurements to you do not run in to the problem the jacket been too small.

Very happy with the Jacket.

The jacket is awesome! The quality is amazing, and the customer service is just as amazing! They kept me updated every step of the way! I would definitely order from The Jacket Maker again!

Another quality leather jacket, well made with carefull attention to my design request and measurements- a company that's reliable with the softest leather choices available- Shawn is always responsive to my requests- will buy a third time!

Service was great, and my iconic leather jacket fits perfectly and looks fabulous!

The jacket is "as illustrated" on the website. The leather is of good quality and being cow will require a little time to soften. Stitching excellent, zippers are mechanical smooth. Looks real good. My only reason not to give it 5 stars is the overall fit is on the slightly small side. I am 5ft 10 at 155 lbs which in almost all clothing is considered a Medium fit, which I purchased. However I would say the fit is slightly tight overall and a little short on back length and arm length. I wished I purchased the Large but when viewing the size measurements reference guide Medium was the correct size to select. A suggestion if this is the correct size to say this jacket is form fitting or comes up slightly shorter than US expectations. However I must stress this is a really good jacket. Thanks

Outstanding! Superb and timely customer service, great quality and the entire process was really great. We had a large custom order and it was made seamless by the wonderful service and attention we received. Thank you!

Andres from Toronto, Canada, great jacket well designed, thanks :-)

High quality leather, on the spot customer service, excellent pricing and great packaging. Worth the wait!