Customer Reviews

The jacket is "as illustrated" on the website. The leather is of good quality and being cow will require a little time to soften. Stitching excellent, zippers are mechanical smooth. Looks real good. My only reason not to give it 5 stars is the overall fit is on the slightly small side. I am 5ft 10 at 155 lbs which in almost all clothing is considered a Medium fit, which I purchased. However I would say the fit is slightly tight overall and a little short on back length and arm length. I wished I purchased the Large but when viewing the size measurements reference guide Medium was the correct size to select. A suggestion if this is the correct size to say this jacket is form fitting or comes up slightly shorter than US expectations. However I must stress this is a really good jacket. Thanks

Outstanding! Superb and timely customer service, great quality and the entire process was really great. We had a large custom order and it was made seamless by the wonderful service and attention we received. Thank you!

Andres from Toronto, Canada, great jacket well designed, thanks :-)

High quality leather, on the spot customer service, excellent pricing and great packaging. Worth the wait!

I had an awesome experience when ordering my custom leather duster. Thanks to your entire team for a job very well done.

The jacket is great and a very good value for the money. I am very pleased with it. The only criticism I have is that they did not keep me informed about when to expect delivery.

I just wanted to say how pleased my husband and I are with our beautiful handmade leather trench coats! The quality is exceptional and we were kept informed through the making of them and then the delivery/tracking process. Shawn has gone above and beyond in ensuring my tribal trench coat arrived before we leave on our overseas holiday on the 8th December. Thank you so much again, we will definitely be coming back in the future to buy more of your quality jackets and recommending you to our friends and family!

Great quality leather really good stitching and exactly what I wanted with my custom order. The jacket looks awesome and I would definitely buy from them again. Very quick delivery and not bad to get the finished product at about 6 weeks considering it was totally custom and nothing they had done before. If you are on the fence to buy from the Jacket Maker do it they are great.!

, I bought a jacket from the jacket maker and it was a little tight Zipper was on the wrong side I sent it back they made it right I'm very happy now

The Jacket Maker has delivered on their promise and I’m extremely happy with the product I received. I bought the unique green leather jacket for my man and he couldn’t be more thrilled with the fit and quality. I’ll definitely recommend them to friends and family and will purchase from ‘The Jacket Maker’ again very soon.

I like the Bomber jacket i ordered. The color was perfect great quality jacket the cut was just very small. It's an XL and fits like a L.. I wish i had known that ahead of time.

I ordered a custom made leather motorcycle jacket... I sent them pictures of a motorcycle jacket that I had seen on-line and asked them if I sent them my measurements if they could duplicate it and make it in my size (me, being a male and only 5'5" and 186 lbs., I can't ever find a jacket that fits me across the shoulders or sleeve length right.). Yes, they said that they could duplicate it, and 8 weeks later, my custom jacket was at my door... It looks amazing !!! I tried it on and it fits like a glove, Perfect !!! If you want a truly awesome custom made leather jacket, then the jacket maker is who you want to make it for you !!! I can tell you now, I won't hesitate to order from them again. I hope that you have a great day, Neil

I just got my jacket and have to say I am very pleased! I custom sized it and the fit was perfect. Quality is great. SOft lambskin with really good construction. Turn around from ordering to delivery was very good for a custom piece.

My experience with The Jacket Maker was great. Simply put, I ordered a jacket which I was not completely happy with and they replaced it shortly after I wrote a review. I didn't even contact The Jacket Maker again to request a return. I wrote a review for the "Men's Mystical Black Leather Jacket" which stated that I was not completely satisfied because of a few things I notice with the jacket that I didn't quite like. I wrote that review and went on regularly just thinking that this was the end of my purchase and I accepted the flaws I found, but then about a day later I was e-mailed about my review because the company was unhappy that I was unhappy. I sent a few pictures of what I didn't like and without any further questions, a prepaid return label was sent along with a new replacement jacket that fixed previous complaints. This has by far been the best experience I have had with customer service from any company. I'll definitely be buying from here again to add new items to my collection. Great quality and great customer service!

Wow! I ordered the 'Classmith Brown Leather Coat', and it is beautifull. It fits even more beautifull than I expected from the photos. I'm very slim and tall and have longer arms than average (for my length), so they made it customised for me. I never had a jacket/coat that fitted so well, and I'm very, very happy with it. Very good job. Greetings from the Netherlands

I’ve ordered about 15 jackets from the jacket maker for friends, family, and if course for myself. They don’t always get it right first time- but they do go out of there way to get it right. 5 star service and results.

Very nice jacket! I love it. Leather and material are very good. However, medium was too tight for me. I sent it back in exchange for a large. I'm 6'0, 196 lbs. Hopefully I get my return on time.

Honestly, this jacket they made me, it was exactly how I expected plus more, it fits perfectly, it looks amazing, it's obvious how much work end into just this one jacket, the people of jacket maker keep you updated the entire way through, and it was made considerably fast, at least to what I expected to a custom jacket. This team of people really work hard, and do really good work.

Excellent quality leather. Wish the fit was a little more on the slim side, the sleeves are slightly longer than I would've liked too. Other than that I am 100% satisfied in the over all look and color is exactly what I wanted. All in all 5 stars Customer service was very helpful and responded within a day. Will definitly be ordering more from The Jacket Maker in the future.

Quality stylish jacket (model is Dean) fits perfectly and look way more expensive than it was. Recommended by a leather jacket fanatic.

You guys sell the best jackets, and Very good quality and it fits perfect. I am so happy wearing my jackets, a lot of people look at my jacket because it looks the best. Thank you! See you in the future

I just received my customised Dean Brown leather jacket. To be honest, i was kind of hesitant to buy Jacket via onile but i could not resist myself to buy therefore i just gamble it. After receiving jacket today, i pat myself with my decision. It perfectly fit, good quality of leather, every cent worth it. Highly recommended. Guys take my word: these guys know what they doing, they won't let you down. 100% satisfied!!!!

I was nervous about buying a jacket online especially with low prices like this. But I won't buy a jacket anywhere else now. Custom sizing was exactly right and the materials, fit and finish, were on par with jackets which sell for a lot more. Buy with confidence. The day I got mine I immediately thought "now which one should I get in black". A+++

In a short and precise review of my leather jacket—it is the single best clothing buy I have made so far. The quality is incredible. I don't like to buy clothes over and over, so when I do find a piece of clothing of high quality, I'm happy to pay the price. This jacket is worth it.

I ordered a custom size and design Star Lord jacket, and it is beautiful and perfect, so many details and they nailed it.

My experience, there no negotiation. What ever they say the cost is, that's the bottom line. The merchandise is of Great Quality. It doesn't comes out of California.It come from somewhere over seas.It does arrive to you on a timely manner. The size of my vest is quite snug tho. I haven't had my Leather goods season to enjoy them yet. If you got the time for The Jacket Maker to gather the information and design your project, then go for it.

Lets see, i create logo's in graphic design and make fantasy themed stories. a jacket i designed for an original character in my story i was able to have perfectly created thanks to Jacket Maker. yes it took time but the end result was well worth the wait i am beyond happy with what o got and plan to eventually have another one done. i would highly recommend them.

Great service Fantastic job my jacket is amazing

I am happy to write this review. I ordered a coat which was an off the rack XL size. I miscalculated my sizing and had to send it back and reorder a custom sized coat. I was kept up to date with where things were up to during the process and am now in possession of my new coat. I would like to thank the staff at the Jacket Maker for their understanding and prompt service.

Amazing service and communication, end product is a perfect fit and looks amazing

excellent quality

I bought a jacket for my wife. She absolutely love it and receive a lot of compliments over it. The designs are awesome, but the leather quality/thickness could be better (my wife's jacket is quite fragile and the leather was damaged quite rapidly on some areas). But their prices are quite affordable. Still, I wouldn't mind having the option to pay more for a better quality/thicker leather.

Bought a full length Sherlock coat 5 years ago, still going strong thankyou

I had the pleasure of obtaining the Sven Black Leather Bomber Jacket, and was greatly impressed with both the jacket's pristine quality and The Jacket Maker's smooth bespoke process. Their jackets are finely crafted, and their customer service is at its finest. Whether you are seeking to invest into a new jacket of exceptional quality, or any other leather outerwear, The Jacket Maker absolutely provides. From their thorough customization process to their impeccable jacket quality, The Jacket Maker lives up to their motto that "you should never settle for anything almost perfect."

Purchased this jacket recently and asked for additional zips on the front pockets. They were happy to accommodate me. the jacket was sent swiftly, however the jacket came without the zips on the front pockets. With little hassle I sent it back asked for a size up as well as and the additional zips as previously agreed which they were very happy to sort out for me no problems and size up with no additional charge. Don’t worry about the quality because it’s an excellent exquisite very well-crafted product. This jacket is stylish and a very good buy.

Very happy with my coat. The design process was well handled (I'd never done anything like this before, so there was lots of back and forth). The coat is well made. I am very happy.

Love this Jacket, well made and fits as expected. However I do have three faults with the Jacket design. One being that the collar could do with being taller than it is currently, the shoulder Epaulettes need to have straps covering to prevent them from popping off and I feel even though it is made to measure that it could still be cut closer to my body. That being said these faults lie with me due to them not being raised during the design phase of the jacket. I feel as though the price maybe a little high and the jacket a little too thick in the lining but I would still but it again with the modifications listed above.

I was finally able to wear my jacket to a convention during the weekend. It exceeded all my expectations. Awesome quality product. In Nashville during spring it can get insanely hot and the biggest concern was the heat and wearing a full leather coat in a crowd but it was never an issue. Customer service was amazing. They worked with me through some issues that kept coming up during hard times and I'll forever be grateful for it. This team delivered in ways that you would think were never found in any customer service job. I look forward to many more convention appearances and a long life with my product.

I ordered a huntsman coat with made to measure details for my son who is tall and slim . The item came in a Few weeks , only a couple of days after being informed via email that it had been despatched . The quality and fit of the item are superb , it fits exactly as hoped ( we added a little bit to the measurements as it is lined and to allow for a range of clothing to be worn underneath)!. The coat design is detailed and the materials are of a great quality. My son is over the moon with an item that he will have years of wear out of . Cannot recommend more highly .

Wow, where to start. Initially, I was pretty skeptical about ordering from this site. I'd never heard of them before and the only reviews I could find were on the website itself. After quite a bit of deliberation, I decided to take a chance and order myself a custom jacket. From the very beginning, customer service was excellent, and the employee responsible for designing my jacket was extremely friendly and helpful. Almost every email I sent was replied to within 24 hours. After finally settling on a design for my jacket, I handed over the cash and prayed that their craftsmanship and quality matched their amazing customer service. I needn't have worried. After my jacket shipped, it only took 4 days for it to arrive at my doorstep. 4 days! I opened the well-wrapped package and was delighted with the beautiful leather jacket which lay within. The jacket fits me like a glove and the quality of the leather is superb. I will definitely buy another jacket from them sometime in the future. If you're thinking of ordering a leather jacket online, “TheJacketMaker” is the best option out there.

I could not be happier or more impressed with the superb service that I received from Watson and the team at Jacket Maker. I wanted to duplicate my old motorcycle jacket that I have used for over 30 years, but was unsure about how to accomplish this. The details were worked out after several conversations and sending many photos to Watson, and finally shipping my old jacket to your facility in Pakistan. After 2 months I received my new jacket. It was well worth the wait and expense as it is nearly a perfect match to my old one (which was also sent back in the same shipment). Unfortunately, I have not been able to try it out yet because I just had shoulder surgery, but I will be back on my trusty Ducati in a few weeks with my new Jacket Maker jacket. Thank you for your excellent service.

I live in Toronto and was a little hesitant ordering a leather coat online. However, I went ahead with it and I’m very please I did. The jacket arrived and the quality was better than expected. The size was perfect, I had the sleeves length customized, shortened by 1/2 in. The leather is gorgeous, and the craftsmanship is excellent. I love it! It took about 3 weeks, and came with free shipping. Customer Service always responded to my emails, and overall, buying this jacket was a very good experience. I recommend them.

Simply, it's an awesome coat. I had mine customized, jacket was black instead of brown with a black synthetic fur for extra wormth, and extra deep inside poclet. The communication that the company provides is top notch, I sent several messages to them and they were all responded with answering any questions that I had with my purchase. The jacket itself is extremely comfy, I don't feel any restraint while wearing it and feels very comfy sitting on it while driving. The jacket is very warm, with it being leather, and having the synthetic fur lining as mentioned, almost the second I get into a building, after being in the cold, I begin getting really warm to a point where I am sweating. Other jackets that I've owned usually just keep me warm outside and are comfortable inside, this is the first that I've worn where I've noticed how worm I am. Since wearing it I've received plenty of compliments from people and everyone wants one. This company is patient and wants to make sure that they're making the jacket that you dreamed of having. Throughout the process of them making the jacket they made sure to contact me before making a decision. I was truly pleased knowing that they care about my opinion about the jacket that they were making for me. If you're interested in purchasing this jacket I 100% recommend it, for all the reasons that I gave and more.

AMAZING the new wave.

I had an amazing experience with this company, they replied fast and were very helpful throughout the entire time. Even when things needed to be tweaked a bit they gave no attitude and were very understanding and fixed what I wanted fix. I’d definitely do it all again.

I received the jacket yesterday and it's awesome. The delivery was quite fast once it was shipped. I ordered size M however I am size 12 so according to size chart I should have ordered size L. But it’s my mistake that I ordered a smaller size. The jacket however is awesome and it fits me. So I am not going to exchange it. As such I doesn’t like my leather jacket zipped up so I am happy with this size as well. The fitting is really good. Over all I am very happy with my purchase. Thank you to the Jacket Maker Team!!!!

Had this custom made to my size and it fits perfectly. Took a while to get to me but I love the jacket, very well designed and crafted.

Same guy as last review. This time was a large improvement in the coat. Buttons were far sturdier, leather flows better, length is longer (it was a tad bit short for my taste last time) and the roominess is good. Gives me a near full range of uninterrupted motion in my arms/shoulders. And of course, the thing has pockets. Can't recommend these guys enough for this style coat

Can't say anything bad I'm so happy with my product and looking forward to using the jacket maker again x

WOW the company were so great to deal with in every way from the service to delivery all was exceptional in every way. The Ionic Jacket I purchased for m husband was just beautiful the quality was exceptional and the leather was the softest and most supple I know he will get many years from the wear of this jacket and it looks amazing thank you Jacket Maker you have excelled.

WOW super fast delivery and tracking was exact till Jacket arrived quality is amazing just perfect in every way my husband was so happy and l could not fault anything form this company thank you so much.

Perfectly made and sized, couldn't of hoped for a better product

Since I was the one to commission the construction of this coat, here is the full review of my experience with this coat. To start, it is a very accurately made coat of Kishou Arima from the manga, "Tokyo Ghoul". Yet, there are a few flaws that are bound to be present and will be stated below. 1. The belt loops which hold the belt in place are a tight fit with the belt and getting the belt through is a bit of a challenge. I suggest asking for the loops to be a bit bigger when ordering so to ensure that the belt goes all the way around smoothly. 2. The coat is just a bit big on me as it goes just below my shins since I am a relatively small guy at 5'7.5", but not too big of an issue. 3. I had noticed that there was a central slit present on the back of the coat from the "Tokyo Ghoul" manga as they had finished up, but just a small piece of detail so it's not really anything to despair over. 4. It's a bit....heavy? To be honest, I wasn't really expecting it to have a bit of weight as I got it but since the base material is leather, as well as wearing the coat of the Arima Squad, the weight of the coat is understandable. Overall, even with these flaws, this is indeed a superb coat which came from the amazing effort and dedication of the agent and their production team that agreed to make this and I definitely recommend it to any "Tokyo Ghoul" fans who really wish to have the coat of 'The CCG's Reaper", Kishou Arima.

Let me start off and say this inFAMOUS Cole MacGrath is EXACTLY as it looks on the picture, without a doubt the best Quality Leather feel ever, It is professionally made and accurate look to the Video Game. One thing I was disappointed in was the shipping, at first I thought my order and I had to contact The Jacket Maker for a replacement, then as soon as they're making my replacement Jacket, Fed EX at the wrong time called me saying they found my lost Jacket... I was "Really?" but it's no big deal because as soon as they delivered my lost Jacket I returned it right away for a Size Exchange, days later I received my newly custom sized Jacket. I am now extremely satisfied with the perfect size and Jacket smells really good. Again I was more disappointed at Fed EX for almost losing my package, The Jacket Maker on the other is very helpful and I will buy future Jackets from them again. Thank You Jacket Maker for this Masterpiece made Jacket.

was very hesitant to order a leather jacket online. Wow I was blown away how well it fits and the quality of the jacket it was so happy. Best leather jacket I have owned in years .

A great trench buttons I feel needed on cape and shoulder attachments but overhaul trench well made would recommend.

The duster fit me perfectly and the quality was above expectation. Shipping was relatively fast and I was kept in the loop via text messages and e-mails so I wondered where I was in the process. Excellent product and excellent service.I'll definitely shop with The Jacket Maker again.

Badass coat. Thick and well made. I'm totally impressed.

Ordered this jacket when it went on clearance. Easiest order I've ever done. Fastest shipping and the jacket fit like a glove. JUST A PSA i am a 38 chest and i'm 5' 8" and the large jacket a size 40 was a perfect fit. Great product. (above review is true, break it in and it'll be golden

Just received it and it's really awesome! Shipping was really fast (unfortunately had to pay border taxes), and the product fits me perfectly and really looks like Starlord's one!

It was pretty good. Rate 8/8

This would be my second review and my second jacket I've had the pleasure to get my hands on from The Jacket Maker, the first being the Devil's Long Coat. But I have to start by first and foremost giving my highest regards to the amazing people whom work those tireless hours to work with the material. Phenomenal work, the design, the comfort, the craftsmanship is far beyond what you'd find in your usual store. This far exceeded my expectations and I hope the team behind the stitching work reads this because they deserve the praise. I have no doubts when I go to buy my next jacket that the quality will again exceed what I paid for!

Very pleased with the product and the quick delivery.

You have not failed this city! This product is ABSOLUTELY AMAZING!!! I ordered it in enough time to where it got here the day before I needed to wear it and no adjustments needed. I'm literally at a loss for words with this product. The custom fit is perfect, so comfortable, lightweight and breathable. There's spandex in the knee so it does not restrict your movements, very flexible material. The lining in side separates the leather from your skin so you stay cool. I absolutely recommend this to anyone trying to do a cosplay or just a super legit Halloween costume. It's worth the money! Once they did ship it, I followed the tracking and it shipped from Pakistan and got to me in Las Vegas, NV in like 3-4 days. Super fast and best product on the market for this price and this costume! BUY IT!

Ok so having it awhile gives me greater insight than doing this right away. My only two complaints are the one pocket bottom giving out, and the leather being stiff. However, since this is my customized coat, I will say it is an extraordinarily hard coat to make. Since I have casted this in the worst light possible, I will say I still love the coat. It is just short of perfection, but that does not denounce the fact that this is still a high quality coat

Bought these pants separately to complete the Green Arrow. Purchased the Green Leather Hooded Jacket several months prior since I couldn't afford the set at the time. Pants are made of a soft leather and fit well, The only problem is that the pants are a different shade of green from the jacket. The Green Leather Hooded Jacket is more of a forest green, these pants are more of an olive green. I don't think anyone will notice, but the Halloween costume perfectionist in me is a bit miffed. I knew I was taking a chance ordering them separately like this because they'd likely be made of different cuts of leather and the colors might not match, but the optimist in me was thinking wishfully that they'd still match. These pants are a better color match for the Sleeveless Green Vest. Future buyers should purchase the jacket and pants set together for a closer match. I hope that an option to purchase these pants in different tones of green will be available in the future.

I ordered this jacket and received it a lightning fast two weeks later. It was impeccably packaged with a carrying bag protecting the jacket from the shipping wrap. Incredible customer service and wonderful finished product. Highly recommended for anyone else looking for a Dr. House costume piece, or just looking for a cool jacket otherwise.

I'm 6'2 and I ordered this jacket in XL, it fits comfortably the fur lining inside the jacket keeps you really warm and the leather feels high quality. It has three pockets two outside your jacket with zippers and one inside your jacket for your wallet. I feel badass wearing this jacket and overall I am really happy with it. Thank you! P.s. The delivery was fast also.

This jacket was everything I expected and more literally the only small complaint I have is that things that I thought were pockets are not pockets however that's probably based off the design not the creation I bought this for a Halloween costume and was so impressed by the quality that it has now become one of my favorite riding jackets on my motorcycle I even like the jacket so much I basted a helmet a rounded Star-Lord Style anyone who is hesitant about spending the money you are not getting a knock-off you are getting a movie quality life quality jacket which is well worth the price

Fantastic jacket inside and out. Great fit with accurate sizing, excellent quality and detail work, and feels very solid and long lasting (only had it a few weeks though so I can't comment on longevity, although it does feel well put together)

This duster is the best. The craftsmanship is beyond excellent and they even added buttons for me. Excellent product and customer service! Thanks again!

I just recived the jacket 5 stars pertect i love it. I collect jackets and this by far is my fav. The texture and details on point. The color and design flawless. I am hard to please however this is great. I truly love everything about this jacket. Its perfect. Colors are on the money down to the slight discoloration in the lower back. Its fitted not boxy and the textured look adds to its beauty. My fav jacket hands down

Bought this jacket coat some months ago prior to winter, and I have to say it's simply amazing! In it's durability, aesthetic and comfort not to mention it got made and shipped in no time at all!

Simple and classy. Loved it

Very classy, confy and warm. Love it

I just received this the other day and, for the most part, I'm very happy with my purchase. I usually take a medium size but have to admit that this jacket is not as loose as I would like when I zip it up. Nevertheless I really love the look of it.

I was blown away when this coat showed up in the mail. By far the most amazing coat Ive seen and had the pleasure to wear! The leather to top quality and any opportunity I get to wear it I take!

I really love the way this jacket looks and fits. So many times I have purchased clothing online and discovered only much later, usually after the warranty has expired, that it's either too small or too big. I just received this yesterday and it's just right... One happy customer who will definitely be coming back here again soon.

An awesome jacket and very well made. Just a shame the pants and belts etc from the series aren't also available.

Great Vest for exploring the Uncharted Territories.

I received this jacket yesterday for an Anniversary present from my wife and it's absolutely stunning. I got stopped in the street to stare at it by a fan of the film this jacket is inspired by (almost perfectly replicated might I add) I ordered on the 28th of April and it arrived by the 4th of March. I WILL be buying again from TheJacketMaker

Bought this jacket for my 17 year old son who is a big fan of the Green Arrow. It is awesome. He and everyone who has seen it, love it. Customer service and speed of delivery are top notch. We had to return 1 jacket because the size seemed a little too small. I emailed the company regarding return and followed the directions for sending it back. I sent it back on a Monday evening. It got to the US dispatch location on Wednesday where it was inspected. My new jacket was sent to us immediately and was received on Friday. Incredibly fast.

My brother and I just receive it (custom size) and we are very happy, we just love this Jacket. I wanted to thank you again for your work, what you do is really great.

Ive been wanting a screen accurate arrow leather jacket for awhile and there is no need to look any further once you come here! I realize the price is more expensive than other sites but after now having the jacket, the quality and screen accuracy is better than anything out there. WORRIED ABOUT A CUSTOM ORDER? DONT BE. They have a process that works, believe me as I ordered a custom. They do things that seem odd, like adding 6 inches to your measurements but trust me, it worked and fit perfectly for/on me. The service is also great, always responding within a day. Sometimes even every few minutes! The Jacket also is screen accurate to season 1's look and it looks very much like the picture here. Get this jacket!!

Can not recommend this product enough! I ordered a custom fit and from order to delivery it only took a week. Customer service was fantastic, communication was easy and prompt with all questions asked and answered. You guys have a customer for life with me!

great quality jacket, very comfortable as well as quick and informative customer service! I am very happy with my jacket.

Impressive service Jacket Maker. When ordered the coat but wanted a few things customized and they did the lot. I wanted it in black, this was not a problem. I wanted it waterproofed, this was not a problem. I wanted the 'A7' on the back turned into '17', not a problem. Even wanted it button up front, not a problem. The fit is great and it look better.

I'm always nervous about ordering from any online retailer for the first time. I was happy to find out this jacket really is made from genuine leather, the fit is excellent based on the sizing chart's measurements, and the craftsmanship is top notch. The buttons on this jacket are even reinforced on the inside with smaller buttons to protect the leather and hold the buttons more securely.

Really nice coat! Great detail. Fits nice, and feels comfortable. The shoulder cape is a little free for me, (flops over my shoulder when I bend over) but that's nothing some rivets or buttons can't easily fix. Overall I love this coat!